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These
terms and conditions shall apply to each assignment.
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Signed
acceptance of our estimate, payment terms and/or
booking form detailing the scope of work, is required
before commencement of the project, or first hourly
or monthly assignment.
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Unless
otherwise agreed, a deposit of 30% is required on
all project plan assignments in advance of work
commencing, with the balance being due and payable
on receipt of completed work.
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Retainer
agreements are invoiced fortnightly in advance of
each calendar month, and are due and payable prior
to work commencing.
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Hourly
services are invoiced monthly or weekly and are
due and payable on receipt.
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Payment
must be received in UK Pounds Sterling and can be
made by cheque drawn on a UK Bank Account, payable
to S N Business Services; by UK debit cards online
through Nochex or by credit cards online through
PayPal. Arrangements can be made for BACS payments
or direct bank transfer with the client being responsible
for any bank charges incurred.
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We
reserve the right to charge interest on overdue
amounts at the rate of 3% per month on the outstanding
balance from the date of the invoice until the date
of payment.
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All
bank charges to S N Business Services resulting
from cheques returned unpaid will be borne by the
client.
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Companies
and individuals based in Lincolnshire, UK
will be invoiced and payment is due 14 days following
date of invoice. Cash payments may be made for which
a receipt will be issued.
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We
reserve the right to add a 25% surcharge to any
work requiring urgent deadlines of 24 or 48 hours.
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We
reserve the right to add a 25% surcharge to evening,
weekend or UK bank/statutory holiday working when
specifically requested by the client.
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Any
unused retainer hours are not refundable. We will
be happy to provide additional services to cover
the amount unused.
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The
client is responsible for final proofreading errors.
If any errors are found we will be happy to correct
them free of charge. However, we can accept no responsibility
for errors found after the assignment is delivered
to the client but will correct any found and notified
to us within 7 days of receipt of the completed
assignment. We reserve the right to make a small
charge for this service.
- We
scan for viruses all incoming emails, files and discs.
However, we will not open any unsolicited emails with
attachments or emails without messages to the attachments.
Please inform us if you wish to send an email with
attachment, and what the attachment is.